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Equitable Access to Services, Programs, and Supports

1 no poverty
10 reduced inequalities
11 sustainable cities and communities

Services and supports are accessible and coordinated, with no arbitrary bureaucratic barriers or discrimination. Community organizations are resourced and are by communities, for communities.

“[Without public transit,] just to get a haircut or to go for a job interview, or go to church, or an activity, it’s hard to get there.” -St. Stephen, NB

“The frustrations of [trying] to reach out and don’t know where to or how to.” -Carcross, YK

“If you’re trying to help a certain group of people, and you’ve never walked in their shoes, it’s hard to understand their vision and their needs and the assessments they have to have done, in order to suit their needs properly and appropriately.” -Halifax, NS

“[People with precarious immigration status] are excluded in many aspects, aspects in which we cannot take part, given that we cannot economically or legally access many of these services.” -Vancouver, BC

MeasureIndicatorData Source
Communities no longer need services, programs, and supportsRecommendation: Percentage of population who feels they can meet all their needs without accessing services, programs, or supportsGap
Being able to access the services, programs, and supports you needRecommendation: Percentage of population who feels they can access the services, programs, and supports they needGap
Services, programs, and supports are communicated effectively and accessibly to communitiesRecommendation: Percentage of population who feels confident that they know how and where to access any service, program, and support they needGap
Services, programs, and supports are well-coordinatedRecommendation: Percentage of population who feels that services, programs, and supports are well-coordinatedGap
Community organizations created by and for communities are resourcedProxy: Government funding for the non-profit sectorState funding for social movements database
Feeling trusted and supported by service providersRecommendation: Percentage of population who feels trusted and supported by service providersGap
Freedom from discrimination and barriers in accessing services, programs, and supportsRecommendation: Percentage of population that has not experienced discrimination or barriers when accessing services, programs, and supportsGap
Social assistance is accessible, supportive, and dignifiedRecommendation: Percentage of population who has engaged with social assistance system who feels that it is accessible, supportive, and dignifiedGap
Everyone has access to affordable public transit and transportationProxy: Percentage of the population living within 500 metres of a public transit stop
Recommendation: Percentage of population who feels that public transit is affordable and accessible to them  
Statistics Canada. Table 23-10-0286-01 Proximity to Public Transportation in Canada’s Metropolitan Cities, and related Commuting Data, CIF 11.4.1; Gap
Schools have breakfast and lunch programsRecommendation: Percentage of schools with meal programsGap
Being able to access a food bank when you need toRecommendation: Percentage of population who feels that food banks are accessible to them if they need to use themGap

Proxy: existing indicator and data source partially fulfill the measure.

Recommendation: existing indicator and data source partially fulfill the measure.

Gap: gap for data source where it does not exist.

Magenta: existing indicator in Canadian Indicator Framework